This privacy statement was last updated on 14. Dezember 2019 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.bambuskomfort.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1 Purpose, data and retention period

1.1 We use your data for the following purpose:
Contact - Through phone, mail, email and/or webforms
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Sex
  • IP Address
  • Location
  • Visitor behavior
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
1.2 We use your data for the following purpose:
Payments
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Sex
  • IP Address
  • Location
  • Telephone number
The basis on which we may process these data is:
Performance of an agreement
Retention period
1.3 We use your data for the following purpose:
Registering an account
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Sex
  • IP Address
  • Location
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
1.4 We use your data for the following purpose:
Newsletters
For this purpose we use the following data:
  • Name, Address and City
  • Email address
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.5 We use your data for the following purpose:
To support services or products that your customer wants to buy or have purchased
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Username, passwords and other account specific data
  • Sex
  • IP Address
  • Location
  • Telephone number
The basis on which we may process these data is:
Consent obtained
Retention period
1.6 We use your data for the following purpose:
To be able to comply with legal obligations
For this purpose we use the following data:
  • Name, Address and City
  • Email address
The basis on which we may process these data is:
Consent obtained
Retention period
1.7 We use your data for the following purpose:
Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
  • IP Address
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.8 We use your data for the following purpose:
To be able to offer personalized products and services.
For this purpose we use the following data:
  • IP Address
  • Location
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.

2 Sharing with other parties

We only share this data with processors and with other third parties for which the data subjects consent must be obtained. It concerns the following party or parties:

Processors
Third parties

3 Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement
We have concluded a data processing agreement with Google.

4 Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5 Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6 Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7 Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8 Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9 Contact details

Mario Kelek
Odeong. 11
1020 Wien
Austria
Website: https://www.bambuskomfort.com
Email: mario.kelek@gmail.com
Phone number: +436645414955

Annex

WooCommerce

Dieses Beispiel zeigt grundlegende Informationen darüber, welche personenbezogenen Daten Ihr Shop erfassen, speichern und weitergeben sowie wer Zugriff auf diese Daten haben könnte. Abhängig von den aktivierten Einstellungen und den zusätzlich genutzten Plugins werden sich die spezifischen Informationen unterscheiden, die Ihr Shop nutzt. Wir empfehlen eine Rechtsberatung, um zu klären, welche Informationen Ihre Datenschutzerklärung enthalten sollte.

Wir sammeln Informationen über Sie während des Bestellvorgangs in unserem Shop.

Was wir sammeln und speichern

Während Sie unsere Website besuchen, zeichnen wir auf:
  • Angesehene Produkte: Hier zeigen wir Ihnen Produkte, die Sie vor Kurzem angesehen haben.
  • Standort, IP-Adresse und Browser: Wir verwenden dies für Zwecke wie die Schätzung von Steuern und Versandkosten
  • Versandadresse: Wir werden Sie auffordern, diese anzugeben, um beispielsweise die Versandkosten bestimmen zu können, bevor Sie eine Bestellung aufgeben, und Ihnen die Bestellung zusenden zu können.
Wir nutzen auch Cookies, um den Inhalt Ihres Warenkorbs zu verfolgen, während Sie unsere Website besuchen.

Hinweis: Sie sollten Ihre Cookie-Richtlinie mit weiteren Details ergänzen und hier einen Link zu diesem Bereich setzen.

Wenn Sie bei uns einkaufen, werden wir Sie auffordern, Informationen wie Ihren Namen, Ihre Rechnungs- und Versandadresse, Ihre E-Mail-Adresse und Ihre Telefonnummer, Kreditkartendaten/Zahlungsdetails sowie optionale Kontoinformationen wie Benutzername und Kennwort anzugeben. Wir nutzen diese Informationen für folgende Zwecke:
  • Zusenden von Informationen über Ihr Konto und Ihre Bestellung
  • Antwort auf Ihre Anfragen, inklusive Erstattungen und Beschwerden
  • Bearbeitung von Zahlungsvorgängen und Verhinderung von Betrug
  • Richten Sie Ihr Konto für unseren Shop ein
  • Einhaltung aller rechtlichen Verpflichtungen, beispielsweise die Steuerberechnung
  • Verbesserung unsere Shop-Angebote
  • Senden von Marketing-Nachrichten, wenn Sie diese erhalten möchten
Wenn Sie ein Konto bei uns erstellen, speichern wir Ihren Namen, Ihre Adresse, Ihre E-Mail-Adresse und Ihre Telefonnummer. Diese Angaben werden bei künftigen Bestellungen zum Ausfüllen der Bezahlinformationen verwendet.Wir speichern Informationen über Sie üblicherweise so lange, wie wir sie für den Zweck der Erfassung und Nutzung benötigen und verpflichtet sind, sie zu speichern. Beispielsweise speichern wir Bestellinformationen für XXX Jahre aus Steuer- und Abrechnungsgründen. Dazu gehört Ihr Name, ihre E-Mail-Adresse sowie Ihre Rechnungs- und Versandadresse.Wir speichern auch Kommentare oder Bewertungen, wenn Sie sich dazu entscheidest, diese zu hinterlassen.

Wer aus unserem Team hat Zugang

Mitglieder unseres Teams haben Zugang zu den Informationen, die Sie uns zur Verfügung stellen. Zum Beispiel können sowohl Administratoren als auch Shop-Manager auf Folgendes zugreifen:
  • Bestellinformationen wie gekaufte Produkte, der Zeitpunkt des Kaufs sowie die Versandadresse und
  • Kundeninformationen wie Ihren Namen, Ihre E-Mail-Adresse sowie Rechnungs- und Versandinformationen.
Unsere Teammitglieder haben Zugriff auf diese Informationen, um Bestellungen zu bearbeiten, Rückerstattungen vorzunehmen und Sie zu unterstützen.

Was wir mit anderen teilen

In diesem Bereich sollten Sie auflisten, an wen und zu welchem Zweck Sie Daten weitergeben. Dies kann unter anderem Analysen, Marketing, Zahlungs-Gateways, Versandanbieter und Drittanbieter-Elemente umfassen.

Wir teilen Informationen mit Dritten, die uns helfen, Ihnen unsere Bestellungen und Dienstleistungen anzubieten. Beispielsweise --

Zahlungen

In diesem Bereich sollten Sie auflisten, welche externen Zahlungsabwickler die Zahlungen in Ihrem Shop verarbeiten, da diese Kundendaten verarbeiten können. Wir verwenden PayPal als Beispiel, wenn Sie PayPal aber nicht nutzen, sollten Sie dies entfernen.

Wir akzeptieren Zahlungen mit PayPal. Bei der Verarbeitung von Zahlungen werden einige Ihrer Daten an PayPal weitergegeben, einschließlich die für die Verarbeitung oder Durchführung der Zahlung erforderliche Informationen, wie zB Gesamtkaufpreis und Rechnungsinformationen.Hier können Sie sich die PayPal Datenschutzerklärung ansehen.

Shipment Tracking

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Really Simple SSL

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

WooCommerce Conditional Shipping and Payments

Conditional Shipping and Payments does not collect, store or share any personal data.

However, WooCommerce collects personal data from customers which can be used by Conditional Shipping and Payments to conditionally disable specific shipping and payment options. Please keep in mind that, depending on the context, limiting the checkout options for specific customer groups may violate laws in your jurisdiction.

PayPal Checkout

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

YITH Plugins

This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

What we collect and store

YITH WooCommerce Recover Abandoned Cart Premium

While you visit our site, we'll track:
  • Products added to cart: these will be used to send you marketing messages and invite you to complete the order.
  • Name, Last name, Email and Phone number: data used with the purpose to contact you.
We'll also use cookies to keep track of your cart ID while you're browsing our site.

Note: you may want to provide further details about your cookie policy and add a link to that section from here.

YITH WooCommerce Wishlist

While you visit our site, we’ll track:
  • Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff
We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

Who on our team has access

YITH WooCommerce Recover Abandoned Cart Premium

Members of our team have access to the information you provide. For example, both Administrators and Shop Managers.Our team members have access to this information to help you fulfill orders and provide support.

YITH WooCommerce Wishlist

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists
Our team members have access to this information to offer you better deals for the products you love.

Popup Maker

Hello,

This information serves as a guide on what sections need to be modified due to usage of Popup Maker and its extensions.

You should include the information below in the correct sections of you privacy policy.

Disclaimer: This information is only for guidance and not to be considered as legal advice.

Note: Some of the information below is dynamically generated, such as cookies. If you add or change popups you will see those additions or changes below and will need to update your policy accordingly.

What personal data we collect and why we collect it

Subscription forms

Popup Maker subscription forms are not enabled by default.

If you have used them in your popups to collect email subscribers, use this subsection to note what personal data is captured when someone submits a subscription form, and how long you keep it.

For example, you may note that you keep form submissions for ongoing marketing purposes.

Suggested text: If you submit a subscription form on our site you will be opting in for us to save your name, email address and other relevant information.These subscriptions are used to notify you about related content, discounts & other special offers.You can opt our or unsubscribe at any time in the future by clicking link in the bottom of any email.

Cookies

Popup Maker uses cookies for most popups. The primary function is to prevent your users from being annoyed by seeing the same popup repeatedly.

This may result in cookies being saved for an extended period of time. These are non-tracking cookies used only by our popups.

Below is a list of all cookies currently registered within your popup settings. These are here for you to disclose if you are so required.

Cookie Name Usage Time
pum-4853Cookie used to prevent popup from displaying repeatedly.10 day
Suggested text: We use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more pleasant while still delivering time sensitive messaging.

Analytics

Popup Maker anonymously tracks popup views and conversions.

How long we retain your data

Subscriber information is retained in the local database indefinitely for analytic tracking purposes and for future export.Data will be exported or removed upon users request via the existing Exporter or Eraser.If syncing data to a 3rd party service (for example Mailchimp), data is retained there until unsubscribed or deleted.

Where we send your data

Popup Maker does not send any user data outside of your site by default.If you have extended our subscription forms to send data to a 3rd party service such as Mailchimp, user info may be passed to these external services. These services may be located abroad.

WooCommerce

Dieses Beispiel zeigt grundlegende Informationen darüber, welche personenbezogenen Daten Ihr Shop erfassen, speichern und weitergeben sowie wer Zugriff auf diese Daten haben könnte. Abhängig von den aktivierten Einstellungen und den zusätzlich genutzten Plugins werden sich die spezifischen Informationen unterscheiden, die Ihr Shop nutzt. Wir empfehlen eine Rechtsberatung, um zu klären, welche Informationen Ihre Datenschutzerklärung enthalten sollte.

Wir sammeln Informationen über Sie während des Bestellvorgangs in unserem Shop.

Was wir sammeln und speichern

Während Sie unsere Website besuchen, zeichnen wir auf:
  • Angesehene Produkte: Hier zeigen wir Ihnen Produkte, die Sie vor Kurzem angesehen haben.
  • Standort, IP-Adresse und Browser: Wir verwenden dies für Zwecke wie die Schätzung von Steuern und Versandkosten
  • Versandadresse: Wir werden Sie auffordern, diese anzugeben, um beispielsweise die Versandkosten bestimmen zu können, bevor Sie eine Bestellung aufgeben, und Ihnen die Bestellung zusenden zu können.
Wir nutzen auch Cookies, um den Inhalt Ihres Warenkorbs zu verfolgen, während Sie unsere Website besuchen.

Hinweis: Sie sollten Ihre Cookie-Richtlinie mit weiteren Details ergänzen und hier einen Link zu diesem Bereich setzen.

Wenn Sie bei uns einkaufen, werden wir Sie auffordern, Informationen wie Ihren Namen, Ihre Rechnungs- und Versandadresse, Ihre E-Mail-Adresse und Ihre Telefonnummer, Kreditkartendaten/Zahlungsdetails sowie optionale Kontoinformationen wie Benutzername und Kennwort anzugeben. Wir nutzen diese Informationen für folgende Zwecke:
  • Zusenden von Informationen über Ihr Konto und Ihre Bestellung
  • Antwort auf Ihre Anfragen, inklusive Erstattungen und Beschwerden
  • Bearbeitung von Zahlungsvorgängen und Verhinderung von Betrug
  • Richten Sie Ihr Konto für unseren Shop ein
  • Einhaltung aller rechtlichen Verpflichtungen, beispielsweise die Steuerberechnung
  • Verbesserung unsere Shop-Angebote
  • Senden von Marketing-Nachrichten, wenn Sie diese erhalten möchten
Wenn Sie ein Konto bei uns erstellen, speichern wir Ihren Namen, Ihre Adresse, Ihre E-Mail-Adresse und Ihre Telefonnummer. Diese Angaben werden bei künftigen Bestellungen zum Ausfüllen der Bezahlinformationen verwendet.Wir speichern Informationen über Sie üblicherweise so lange, wie wir sie für den Zweck der Erfassung und Nutzung benötigen und verpflichtet sind, sie zu speichern. Beispielsweise speichern wir Bestellinformationen für XXX Jahre aus Steuer- und Abrechnungsgründen. Dazu gehört Ihr Name, ihre E-Mail-Adresse sowie Ihre Rechnungs- und Versandadresse.Wir speichern auch Kommentare oder Bewertungen, wenn Sie sich dazu entscheidest, diese zu hinterlassen.

Wer aus unserem Team hat Zugang

Mitglieder unseres Teams haben Zugang zu den Informationen, die Sie uns zur Verfügung stellen. Zum Beispiel können sowohl Administratoren als auch Shop-Manager auf Folgendes zugreifen:
  • Bestellinformationen wie gekaufte Produkte, der Zeitpunkt des Kaufs sowie die Versandadresse und
  • Kundeninformationen wie Ihren Namen, Ihre E-Mail-Adresse sowie Rechnungs- und Versandinformationen.
Unsere Teammitglieder haben Zugriff auf diese Informationen, um Bestellungen zu bearbeiten, Rückerstattungen vorzunehmen und Sie zu unterstützen.

Was wir mit anderen teilen

In diesem Bereich sollten Sie auflisten, an wen und zu welchem Zweck Sie Daten weitergeben. Dies kann unter anderem Analysen, Marketing, Zahlungs-Gateways, Versandanbieter und Drittanbieter-Elemente umfassen.

Wir teilen Informationen mit Dritten, die uns helfen, Ihnen unsere Bestellungen und Dienstleistungen anzubieten. Beispielsweise --

Zahlungen

In diesem Bereich sollten Sie auflisten, welche externen Zahlungsabwickler die Zahlungen in Ihrem Shop verarbeiten, da diese Kundendaten verarbeiten können. Wir verwenden PayPal als Beispiel, wenn Sie PayPal aber nicht nutzen, sollten Sie dies entfernen.

Wir akzeptieren Zahlungen mit PayPal. Bei der Verarbeitung von Zahlungen werden einige Ihrer Daten an PayPal weitergegeben, einschließlich die für die Verarbeitung oder Durchführung der Zahlung erforderliche Informationen, wie zB Gesamtkaufpreis und Rechnungsinformationen.Hier können Sie sich die PayPal Datenschutzerklärung ansehen.

Shipment Tracking

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

Really Simple SSL

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

WooCommerce Conditional Shipping and Payments

Conditional Shipping and Payments does not collect, store or share any personal data.

However, WooCommerce collects personal data from customers which can be used by Conditional Shipping and Payments to conditionally disable specific shipping and payment options. Please keep in mind that, depending on the context, limiting the checkout options for specific customer groups may violate laws in your jurisdiction.

PayPal Checkout

By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.

YITH Plugins

This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

What we collect and store

YITH WooCommerce Recover Abandoned Cart Premium

While you visit our site, we'll track:
  • Products added to cart: these will be used to send you marketing messages and invite you to complete the order.
  • Name, Last name, Email and Phone number: data used with the purpose to contact you.
We'll also use cookies to keep track of your cart ID while you're browsing our site.

Note: you may want to provide further details about your cookie policy and add a link to that section from here.

YITH WooCommerce Wishlist

While you visit our site, we’ll track:
  • Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff
We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

Who on our team has access

YITH WooCommerce Recover Abandoned Cart Premium

Members of our team have access to the information you provide. For example, both Administrators and Shop Managers.Our team members have access to this information to help you fulfill orders and provide support.

YITH WooCommerce Wishlist

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  • Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists
Our team members have access to this information to offer you better deals for the products you love.

Popup Maker

Hello,

This information serves as a guide on what sections need to be modified due to usage of Popup Maker and its extensions.

You should include the information below in the correct sections of you privacy policy.

Disclaimer: This information is only for guidance and not to be considered as legal advice.

Note: Some of the information below is dynamically generated, such as cookies. If you add or change popups you will see those additions or changes below and will need to update your policy accordingly.

What personal data we collect and why we collect it

Subscription forms

Popup Maker subscription forms are not enabled by default.

If you have used them in your popups to collect email subscribers, use this subsection to note what personal data is captured when someone submits a subscription form, and how long you keep it.

For example, you may note that you keep form submissions for ongoing marketing purposes.

Suggested text: If you submit a subscription form on our site you will be opting in for us to save your name, email address and other relevant information.These subscriptions are used to notify you about related content, discounts & other special offers.You can opt our or unsubscribe at any time in the future by clicking link in the bottom of any email.

Cookies

Popup Maker uses cookies for most popups. The primary function is to prevent your users from being annoyed by seeing the same popup repeatedly.

This may result in cookies being saved for an extended period of time. These are non-tracking cookies used only by our popups.

Below is a list of all cookies currently registered within your popup settings. These are here for you to disclose if you are so required.

Cookie Name Usage Time
pum-4853Cookie used to prevent popup from displaying repeatedly.10 day
Suggested text: We use anonymous cookies to prevent users from seeing the same popup repetitively in an attempt to make our users experience more pleasant while still delivering time sensitive messaging.

Analytics

Popup Maker anonymously tracks popup views and conversions.

How long we retain your data

Subscriber information is retained in the local database indefinitely for analytic tracking purposes and for future export.Data will be exported or removed upon users request via the existing Exporter or Eraser.If syncing data to a 3rd party service (for example Mailchimp), data is retained there until unsubscribed or deleted.

Where we send your data

Popup Maker does not send any user data outside of your site by default.If you have extended our subscription forms to send data to a 3rd party service such as Mailchimp, user info may be passed to these external services. These services may be located abroad.